Visual Information

VI products assist commanders at all levels, from tactical and operational commanders to the Secretary of Defense by providing a visual record of significant Army events and activities. Visual images are used in tactical C2 decision making, strategic planning, and management through presentations and reports.
To request products or services please visit our online work request system, Visual Information Ordering System (VIOS), at HTTPS://VIOS-EAST.ARMY.MIL

VIOS Log In Instructions

  • Customers can obtain access to VIOS online using CAC credentials at https://vios-east.army.mil/.
     
  • Customers using their CAC to log in to VIOS for the first time will select the button ‘a new VIOS user’ and then select the installation to which they belong (e.g. SCARNG) from the dropdown list.
     
  • Once a customer has registered, customer contact information will auto-populate for subsequent requests. This information may be edited at any time from the user's "My Profile” screen by clicking the link located in the upper right of the screen.
     
  • Selecting the "DA 3903” icon will begin the work request process. Once all required information has been submitted, the customer will be provided a work request number which can be used to monitor the status of the request by logging back into the system and selecting one of the following blue links that appear just to the left of the DA 3903 icon: Cancelled, Completed, Disapproved, In Process or New.
     
  • Through VIOS, customers are continually kept advised of the status of their work requests via multiple e-mail notifications (this function may be turned off on your "My Profile" page.)
     
  • When you move to another installation you will need to go to “My Profile” and select “Permanently transfer my VIOS account” to transfer yourself to your new duty location.

Types of Support

Duties performed will be in line with the latest publication of the Command, Control, Communications, Computers, and Information Management (C4IM) Services List, service 702.0 – Multimedia/Visual Information Processes, along with applicable regulations governing VI activities.
(1) Graphic art support. To include designing, creating, and preparing visual products. Graphic art design and creation includes charts, graphs, posters, visual materials for brochures, printed publications, displays, and presentations.
 
(2) Head and shoulder photos.
 
(3) Audio/Video products and services. To include components such as script, talent, pre-production, production, and post-production. Audio products include the recording, producing, reproducing, and distributing sound to support an activity such as the recording of briefings, news clips, ambient sound, sound effects, reports, and other studio products.
 
(4) VI equipment loans. To include portable public address systems (self-help or VI operated).
 
(5) Presentation support and visual aids. To include the production of simple slide presentations, briefing charts, and flyers.
 
(6) Website. To include funding and maintaining information to inform internal and external audiences.  
 
(7) Archiving. To include both internal, storage drive, and external, Defense Imagery Management Operations Center (DIMOC)/Defense Visual Information Distribution Service (DVIDS).
 
(8) Print services. To include head and shoulder photos for chain of command displays, and limited requests for printed visual aids.

Contact

Web Master
SPC Latrina James
Office: 803-299-4383
Email: latrina.s.james.mil@army.mil

Cancellations

Customers may cancel a work request while it is still considered “new.” After the work request has been approved, customers will need to contact the VI team to cancel or modify a work request. Please call (803) 299-4706.

Command Photos

Command Photos or "Head and Shoulders" photo studio appointments information can be found here.