• Customers can obtain access to VIOS online using CAC credentials at https://www.aesmp.army.mil
• Once you access the main page you will select “Get Something”
• On the left you will see a list of categories and you will select “Visual Information Ordering System (VIOS) Services”, the very last item
• Then you will select what you are requesting:
  • VIOS Audiovisual Equipment loan if you are requesting equipment
  • VIOS Graphic Design and Production if you are requesting a graphic
  • VIOS Photography if you are requesting a command photo or event coverage of an event
  • VIOS Videography and Audio if you are requesting a podcast or video production
• You will need to fill out all information that has an * next to it at minimum, each request will require more specific information:
• Requestor Name: will auto populate
• Please Provide your Service Component Type: Army National Guard (this will auto populate)
• Physical Location: address (ex: 1 National Guard Rd)
• Building: the building you are working/drilling at (ex: Bluff Road Armory)
• Room/Cubicle: your room number (ex: 147)
• Normal Business Hours: whatever your daily schedule is (ex: Tues-Fri 0700 - 1730)
• Duty Station/Duty Station UIC: US Army National Guard, full time support, South Carolina - W01VAA Columbia, SC USA
  • To search for this location you can either type *South Carolina or *W01VAA and it will populate
• Below that you will select “Confirm selection above is the nearest to your current physical location for support”
• Requestor Email Address: this will auto populate
• Requestor Phone Number: this will auto populate
• Requester Best Contact Number: please put whatever number that you can best be reached at, even if it is the same as the requestor phone number
• If you are making the request for someone else you will select that and fill in their information
• Select Your Region: CONUS
• Select Your Installation: South Carolina ARNG
• What is the purpose of this request?: Type a detailed description of why you are submitting a request (ex: I was recently promoted and need an updated command photo or we have multiple trainings during drill and need a projector and projector screen)
• Would you like a Cost Estimate?: You will leave this blank
• Everything after the Cost Estimate will be different depending on what you are requesting. Please fill out the rest of your request to the best of your ability. If you have any questions, please contact the VI office.
• Below are some items to keep in mind when submitting request
  • Delivery Method will always be pick up, we DO NOT ship items, you can schedule a time to pick up your items or hand receipt equipment with the individual assigned to your request.
  • If you are requesting an equipment loan please select weather it is for audio or video and put a detailed description in the box below, if you are requesting for both select one and list all items you need in the description (ex: I need 1 projector, 1 projector screen, 1 audio system and 2 wireless microphones)
  • For photography request, if you are requesting a command photo, the section for what is the purpose of this request, you will select “Update Official Photo,” type of photography will be “Head and Shoulders/Other Portrait” and then add any additional information in the “Additional Details” box (ex: I need to have an updated command photo in my AGU and OCP uniform)
  • If you are requesting printing, you must upload the file to the bottom of your request as an attachment, the file size must be smaller than 1024 MB and the file type must be PDF
  • Some request may require setting up a meeting, the individual assigned to your request will reach out to you through the AESMP system to set up an appointment to go over any additional information
• Once you submit your request the VI office will receive it and task it to a worker. If there are any questions or concerns about your request they will reach out to you through the AESMP system which you will be notified.

Please bear with us as this is a new process for requesting VIOS orders and updates are constantly being pushed to help make the flow of this system easy and efficient. If you have any questions or concerns please contact the VI office.

Duties performed will be in line with the latest publication of the Command, Control, Communications, Computers, and Information Management (C4IM) Services List, service 702.0 – Multimedia/Visual Information Processes, along with applicable regulations governing VI activities.

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(1) Graphic art support. To include designing, creating, and preparing visual products. Graphic art design and creation includes charts, graphs, posters, visual materials for brochures, printed publications, displays, and presentations.
 
(2) Head and shoulder photos.
 
(3) Audio/Video products and services. To include components such as script, talent, pre-production, production, and post-production. Audio products include the recording, producing, reproducing, and distributing sound to support an activity such as the recording of briefings, news clips, ambient sound, sound effects, reports, and other studio products.
 
(4) VI equipment loans. To include portable public address systems (self-help or VI operated).
 
(5) Presentation support and visual aids. To include the production of simple slide presentations, briefing charts, and flyers.
 
(6) Website. To include funding and maintaining information to inform internal and external audiences.  
 
(7) Archiving. To include both internal, storage drive, and external, Defense Imagery Management Operations Center (DIMOC)/Defense Visual Information Distribution Service (DVIDS).
 
(8) Print services. To include head and shoulder photos for chain of command displays, and limited requests for printed visual aids.

Visual Information NCOIC 
Staff Sgt. Chelsea Weaver
Office: 803-299-4706
Email: chelsea.s.weaver.mil@army.mil

Web Master
SPC Latrina James
Office: 803-299-4383
Email: latrina.s.james.mil@army.mil

Customers may cancel a work request while it is still considered “new.” After the work request has been approved, customers will need to contact the VI team to cancel or modify a work request. Please call (803) 299-4706.

Command Photos or "Head and Shoulders" photo studio appointments information can be found here.